Domestic Exchanges & Returns:

Exchange Policy:

Free Exchange!

You may exchange unopened items within 30 days of delivery or return them for a store credit of the purchased amount. The item must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

If you need to exchange an item, please contact us by Call / WhatsApp +96170165353 or email us on help@comostorelb.com with your order number and details. Our team will take it from there!

Return Policy: 

Free Returns!

In case of receiving an incorrect or damaged item, refunds will be done only through the Original Mode of Payment. Please allow for up to 20 days for the refund transfer to be completed. Incase of cash on delivery payment option, the refund will be made within 5 days.

You can check your item upon delivery and you have the option to return your order with the person delivering your order, free of charge.

If you need to return an item, please contact us by Call/WhatsApp +96170165353 or email us on help@comostorelb.com with your order number and details about the product you would like to return. 

 

Cancellation Policy:

Customer can cancel their order within 1 hour after placing the order before the order is dispatched; refunds will be made back to the payment solution used initially by the customer. 

International Orders:

Exchange Policy:

Incase the customer wants to exchange the item received with any other item or size, please contact us by Call/WhatsApp +96170165353 or email us on help@comostorelb.com with your order number. The customer will be responsible for covering the shipping cost + any additional costs for returning the item back. We will cover the shipping cost for sending the new item (exchange) to the customer.


Return Policy:

In case of receiving an incorrect, damaged item, "item not as described" refunds will be done only through the Original Mode of Payment. Please allow for up to 20 days for the refund transfer to be completed. 

If you need to return an item, please contact us by Call/WhatsApp +96170165353 or email us on help@comostorelb.com with your order number and details about the product you would like to return.